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Field Force Automation

What is the Field Force Automation?

It is a set of solutions designed and developed for the computerized management of mobile work forces, providing technical assistance services and performing equipment delivery to optimize service activity.

The Field Force Automation solutions allow the management of:

  • delivery certification
  • meter reading
  • technicians’ interventions
  • system maintenance activities
  • spare parts provisioning optimization
  • visits-to-customer planning, providing device fleets control and tracking

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