In case of technical fault or malfunction, Aton can assure technical assistance and HW components repair. In our laboratories every device undergoes tests and checks and, if found faulty, is repaired according to quality control procedures and returned to the Customer accompanied by a detailed written report of our intervention. A Maintenance Contract can be signed up assuring repair priority and cover against failure due to ordinary use.
-
Managed Services
- Service Management
- Help desk I Level: User Support
- Help desk II Level: Application Support
- Help desk III Level: Application Maintenance
- Hardware Assistance "Time and Material"
- Hardware Maintenance Standard
- On-site Technical Assistance
- Back Up and Advanced Replacement
- My Service